Privacy Policy

Last updated: 7 January 2026Your trust is the foundation of everything we build. This policy describes how ZINRVE LTD handles personal and financial information across the Zinrve platform.

1. Who we are

Zinrve is operated by ZINRVE LTD, a private limited company registered in England & Wales under company number 17158742 and headquartered in London, United Kingdom. ZINRVE LTD is the data controller responsible for the personal data described in this policy.This Privacy Policy explains what information we collect when you use zinrve.com and the Zinrve platform ("Services"), why we collect it, and the rights you have over your data.

2. Information we collect

We collect information you provide directly, information generated as you use the Services, and information from third-party sources you choose to connect.
  • Account data: name, business name, email address, password and role.
  • Financial data you connect: transaction records, bank and mobile-money data, POS records and other financial documents you or your organisation authorise us to process.
  • Usage data: log data, device and browser information, and interactions with the platform.
  • Communications: messages you send to our sales, support and partnerships teams.

3. How we use your information

  • To provide, operate and maintain the Services, including forecasting, risk detection and credit-scoring features.
  • To authenticate users and secure accounts against fraud and unauthorised access.
  • To improve and develop new features, using aggregated and de-identified data where possible.
  • To communicate with you about your account, service updates and, where permitted, relevant products.
  • To comply with legal, regulatory and contractual obligations.

4. Legal bases for processing

Where the UK GDPR applies, we rely on one or more of the following legal bases: performance of a contract, your consent, our legitimate interests in operating and improving the Services, and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent.

5. How we share information

We do not sell your personal data. We share information only with service providers who process data on our behalf under contract, with financial institutions or partners you explicitly authorise, and where required by law or to protect our rights.

6. Data security

We apply bank-grade technical and organisational measures, including encryption in transit and at rest, strict access controls, continuous monitoring and regular security reviews. No method of transmission or storage is completely secure, but we work continuously to protect your data.

7. International transfers

Where data is transferred outside the UK or EEA, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms to ensure your data remains protected.

8. Data retention

We retain personal data for as long as necessary to provide the Services and to meet legal, accounting and reporting obligations. When data is no longer required, we securely delete or anonymise it.

9. Your rights

  • Access a copy of the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your data in certain circumstances.
  • Object to or restrict certain processing.
  • Request portability of data you provided to us.
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO).

10. Contact us

For any privacy question or to exercise your rights, contact our privacy team at privacy@zinrve.com. We aim to respond to all requests within statutory timeframes.